Author : HASSAN MD TAREQ | Updated : 2021/02/05

Printer is not showing up in VM

Probable cause 1: Azure AD user is not added to “Remote Desktop Users” group in Jumbox VM
Solution: Settings in Jumpbox VM

Probable cause 2: You forgot to restart Jumpbox VM after adding user to “Remote Desktop Users” group
Solution: restart Jumpbox VM, connect & from Jumpbox connect to target VM

Probable cause 3: You did not use Azure credential when connecting to target VM from Jumpbox VM
Solution: disconnect from target VM and connect again using your Azure credentials (NOT ID, Password that were set during VM creation)